Last Updated: 01/28/2026

At Pulsevia Billings, we are committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy describes how we collect, use, and protect information through our website and during the course of providing our medical billing services.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”). This includes:

  • Direct Information: Name, email address, phone number, and company details provided via contact forms.
  • Professional Services Data: As a medical billing company, we process data on behalf of healthcare providers, which may include patient demographics, insurance information, and medical coding details.
  • Usage Data: IP addresses, browser types, and website interaction data collected via cookies to improve user experience.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. Use of Information

We use the collected information to:

  • Provide, maintain, and improve our medical billing and RCM services.
  • Respond to inquiries and provide customer support.
  • Ensure compliance with healthcare regulations, including HIPAA and HITECH standards.
  • Process payments and manage account administration.

3. HIPAA Compliance & Data Security

Pulsevia Billings recognizes the sensitivity of medical data.

  • Security Measures: We implement industry-standard administrative, physical, and technical safeguards (including encryption and secure servers) to protect PHI.
  • Business Associate Agreements (BAA): We enter into BAAs with our clients to ensure the highest level of protection for patient data as required by law.

4. Disclosure of Information

We do not sell or rent your personal information. We may share information only:

  • With authorized third-party vendors who assist in our operations (e.g., clearinghouses).
  • To comply with legal obligations, such as a court order or government audit.
  • With your explicit consent or at your direction.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request the correction or deletion of your data.
  • Opt-out of marketing communications.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.

7. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

Pulsevia Billings Email: info@pulseviabillings.com Website: https://pulseviabillings.com/